These terms cover our signals, mentoring and website. We do not guarantee trading results. You can ask for a mentoring refund within 7 days of registering: in full before your first lesson, or 50% after it. After that there is no refund. Please read them before you pay.
Who we are and how you accept
These terms are between you and JuicyForex, a Singapore business. See the disclosure for how we earn.
When you pay, you will be asked to read and tick an agreement. Your tick is your electronic signature and forms a binding agreement. We keep a record of the date, the time and the version you accepted.
Who can use our services
You must be 18 or over and able to make a binding contract. Trading leveraged products such as gold is not suitable for everyone. Only trade with money you can afford to lose.
What we provide
- Signals: a free Telegram channel and a Premium channel with XAUUSD signals. They are general information, not personal advice.
- Mentoring: a group of 5 ($3,500 USD each) and one-to-one ($8,000 USD).
- Investor password: view-only access to our trading accounts, as described on the investor password page.
Prices and payment
All prices are in US dollars (USD). Premium has no subscription fee. It requires an HFM account opened through our link and funded with $1,500 USD. That money stays in your own account. Mentoring is paid through credit card, PayNow or crypto.
No guarantee of results
Trading gold on leverage carries a high risk of loss. We do not promise or guarantee any profit, return or outcome, and nothing we say, show or publish is a guarantee. Results vary between people. Past performance does not guarantee future results. Every trade you place is your own decision.
Following the method
The programme works best when you follow the method as taught. You may trade however you choose, but we can only assess, and only take responsibility for, what you did using our method.
Refunds
Mentoring: you may ask for a refund within 7 days of the day you register, with no reason needed. If you have not attended your first lesson, the refund is in full. Once you attend your first lesson, the full refund ends and you may ask for 50% instead. Once you attend a second lesson, or after the 7 days, we do not give refunds. This includes finding the material hard, not having time, changing your mind, or trading losses. You agree to this when you tick the agreement at payment. The full details, and how we pay refunds back, are in our refund policy.
Premium: there is no fee to refund. Your deposit stays in your own HFM account, and withdrawals follow HFM's terms.
Investor password
Your login is personal to you and must not be shared. It is view-only and cannot place trades. We may change or withdraw it if it is misused. The Premium account resets weekly, and each week's result is archived first.
HFM
You open your HFM account in your own name, and HFM's terms apply to it. We never hold your trading money or ask for your trading password. We earn commission from HFM, as set out in the disclosure.
Your responsibilities
- Give us accurate information and keep your login private.
- Do not copy, record, resell or share our lessons, signals or channel content. They are for you only.
- Treat the mentor and other students respectfully.
If you seriously break these terms, we may end your access. In that case we do not give a refund.
Liability
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or any liability or right that cannot lawfully be limited or excluded. Otherwise, to the extent the law allows, we are not liable for trading losses or for indirect loss, and our total liability for any claim is limited to the fees you paid us for the service concerned. We are not responsible for delays caused by events outside our control, such as market closures, platform or internet outages.
Your personal data
We handle your personal data as set out in our privacy policy, under Singapore's Personal Data Protection Act.
Governing law, disputes and changes
These terms are governed by the laws of Singapore, and the Singapore courts have jurisdiction. If you have a dispute, contact us first and we will try to settle it in good faith. If we cannot, you may use mediation, for example through the Consumers Association of Singapore (CASE), or the Singapore courts. These terms do not limit your rights under Singapore consumer protection law, including the Consumer Protection (Fair Trading) Act, where it applies.
These terms, the refund policy and the privacy policy are the whole agreement between you and us. If a part is found to be unenforceable, the rest still applies. Only you and we can enforce these terms; no one else has rights under them. If we update the terms, the version you accepted at payment continues to apply to that purchase.
Last updated: 19 October 2026. Questions: contact us.
Gold (XAUUSD) and CFD trading carries a high risk of loss and is not suitable for everyone. Signals are general information, not personal advice, and do not guarantee results. Past performance does not guarantee future results. Only trade money you can afford to lose.
